Effective Date: 01 February 2026
Last Updated: 21 September 2026
This Privacy Policy explains how NOVAZREHH TECH SOLUTION - F.Z.E. (“Zishes”, “we”, “us” or “our”) collects, uses and protects personal information when you use the Zishes website, application, campaigns and related services.
NOVAZREHH TECH SOLUTION - F.Z.E. is registered and licensed in the United Arab Emirates by Ajman Free Zone Authority.
Trade Licence No.: 44926
Registered Office: Premises B.C. 1305551, Ajman Free Zone C1 Building, Ajman Free Zone, Ajman, United Arab Emirates
Zishes is a playable engagement platform that allows users to participate in skill-based campaigns, games and giveaways.
1. Information We Collect
We only collect information reasonably required to operate Zishes and understand how the platform is being used.
Account Information
When you create or access a Zishes account using Google or Apple, we may receive certain information from the relevant login provider, such as:
- name;
- email address;
- profile picture, where provided;
- account or authentication identifier.
When using Sign in with Apple, you may choose to hide your personal email address and use an Apple relay email address instead.
We do not receive or store your Google or Apple password.
Contact Information
Where you voluntarily provide it, we may collect your mobile or WhatsApp number for account communication, campaign notifications, winner communication, support or other Zishes services.
Campaign and Gameplay Information
When you participate in a Zishes campaign, we may record information including:
- campaigns entered;
- games played;
- number of gameplays or attempts;
- scores or completion times;
- leaderboard position;
- campaign actions completed;
- referrals or bonus entries, where applicable;
- campaign participation history.
This information allows us to operate campaigns, maintain leaderboards, verify results and provide campaign analytics.
Device and Analytics Information
When you use Zishes, certain technical information may be collected automatically, including:
- IP address;
- device and browser type;
- operating system;
- session information;
- app or website usage;
- pages or campaigns viewed;
- gameplay and engagement activity;
- approximate country or location derived from technical information;
- crash, performance and diagnostic information;
- cookie or analytics identifiers where applicable.
We use this information primarily to understand platform usage, improve performance, measure campaign engagement and maintain platform security.
2. How We Collect Information
We collect information:
- directly from you when you use Zishes or contact us;
- through Google or Apple when you choose to use their authentication services;
- automatically through our website, application, analytics tools and technical systems;
- through your interaction with campaigns and games operated through Zishes.
Where cookies, advertising technologies or similar tracking technologies require consent under applicable law, they will only be activated after the required consent has been obtained.
3. How We Use Your Information
We may use your information to:
- create and manage your Zishes account;
- authenticate users;
- allow participation in campaigns and skill-based games;
- operate leaderboards and determine campaign results;
- record gameplays, scores, attempts and participation;
- provide campaign analytics and aggregated engagement information;
- prevent fraud, abuse, manipulation and unfair gameplay;
- maintain the security and performance of Zishes;
- communicate with users regarding their account, campaigns or prizes;
- provide customer support;
- improve Zishes, our games and the user experience;
- send marketing or promotional communications where you have agreed to receive them;
- comply with applicable legal requirements.
Zishes competitions and campaigns are designed around skill-based participation and are not intended to operate as gambling, betting or lotteries.
4. Legal Basis for Processing
Depending on your location and applicable law, we process personal information where:
- it is necessary to provide the Zishes service you have requested;
- you have provided consent;
- processing is reasonably necessary for platform security, fraud prevention, analytics and service improvement where permitted by applicable law;
- processing is necessary to comply with a legal obligation.
Where processing is based on consent, you may withdraw that consent at any time.
5. Analytics
We use analytics to understand how users interact with Zishes and with individual campaigns.
Analytics may include information such as:
- number of users;
- number of gameplays;
- campaign participation;
- repeat gameplay;
- engagement levels;
- device type;
- approximate geographic distribution;
- referral activity;
- campaign conversion and completion information.
Where possible, campaign reporting provided to brands is presented in aggregated or statistical form rather than identifying individual users.
We do not sell personal information to brands.
Any sharing of identifiable user information with a campaign partner will only take place where there is an appropriate legal basis, including user consent where required.
6. WhatsApp and Communications
If you provide your WhatsApp or mobile number, we may use it to communicate with you regarding:
- your Zishes account;
- campaigns you have entered;
- important service information;
- winner notifications;
- customer support;
- promotional communications where you have agreed to receive them.
You may opt out of promotional communications at any time.
Service-related communications necessary to operate your account or a campaign may still be sent where permitted by law.
7. Sharing of Information
We may share limited personal information with service providers that help us operate Zishes, including providers of:
- cloud hosting and infrastructure;
- authentication services;
- analytics;
- messaging and communications;
- application monitoring and security;
- fraud and abuse prevention.
These providers may only process information for the purposes for which it has been provided and subject to applicable contractual and legal requirements.
We may also disclose information where required by law, regulation, court order or a lawful request from a competent authority.
We do not sell personal information.
8. Information Shared With Campaign Partners
Brands and organisations may use Zishes to operate playable campaigns.
Zishes may provide campaign partners with aggregated campaign analytics such as gameplays, participation, engagement, replay behaviour and general audience statistics.
Personal information that directly identifies an individual will not normally be provided to a campaign partner unless:
- you have consented to that sharing;
- it is clearly disclosed as part of the campaign;
- it is necessary to provide a service you requested; or
- we are legally required to do so.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Account information may be retained while your Zishes account remains active.
Campaign and gameplay information may be retained for campaign administration, analytics, security, fraud prevention and historical reporting.
If you request deletion of your account, we will delete or anonymise personal information that we are not legally or operationally required to retain.
Some limited information may remain temporarily in backups, security records or technical logs before being automatically deleted or overwritten.
Aggregated or anonymised information that can no longer reasonably identify you may be retained for analytics and business reporting.
10. Security
We use reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include encrypted communications, access controls, monitoring, logging and appropriate security controls applied to our technology providers.
No online service can guarantee absolute security.
11. International Data Transfers
Zishes operates from the United Arab Emirates and may use technology and service providers located in other countries.
Where personal information is transferred internationally, we take reasonable steps to ensure that the transfer is made in accordance with applicable data protection laws and that appropriate safeguards are used where required.
12. Children
Zishes is intended for users aged 18 years or older, unless a particular campaign expressly states otherwise and is operated in accordance with applicable law.
We do not knowingly collect personal information from children where such collection is prohibited.
If we become aware that information has been collected from a child contrary to applicable law, we will take appropriate steps to remove it.
13. Your Privacy Rights
Depending on the laws applicable to you, you may have the right to:
- request access to personal information we hold about you;
- request correction of inaccurate information;
- request deletion of your personal information;
- withdraw consent;
- object to or restrict certain processing;
- request information regarding how your data is processed;
- request portability of your information where applicable;
- lodge a complaint with the relevant data protection authority.
To exercise a privacy right, contact:
We may need to verify your identity before processing certain requests.
14. Account Deletion
You may request deletion of your Zishes account and associated personal information by contacting contact@zishes.com or through any account deletion functionality made available within Zishes.
Certain information may be retained where reasonably necessary for security, fraud prevention, legal obligations or dispute resolution.
15. Cookies and Similar Technologies
Zishes may use cookies, SDKs and similar technologies necessary for authentication, security, platform functionality and analytics.
Where required by applicable law, non-essential analytics, advertising or tracking technologies will only be activated after you provide consent.
Where available, you may change your cookie preferences at any time through our .
16. Data Breaches
If a personal data breach occurs, we will investigate the incident and take appropriate steps to contain and address it.
Where required by applicable data protection law, we will notify the relevant regulatory authority and affected individuals.
17. Changes to This Privacy Policy
We may update this Privacy Policy as Zishes develops or where legal or technical requirements change.
Where changes are significant, we may provide notice through the Zishes website, application or other appropriate communication.
The date at the top of this Policy indicates when it was most recently updated.
18. Contact Us
For questions, privacy requests or concerns regarding this Privacy Policy, contact:
NOVAZREHH TECH SOLUTION - F.Z.E.
Zishes
Premises B.C. 1305551
Ajman Free Zone C1 Building
Ajman Free Zone
Ajman, United Arab Emirates
Trade Licence No.: 44926
Email: contact@zishes.com
Alternative Email: contact@novazrehhtech.com
Telephone: +971 50 518 7169